Firefighters spend too long on admin
Import CAD or dispatch exports and prefill time, location, and unit response data so reporting officers finish reports faster with less retyping.
BoxAlarm helps fire departments move from NFIRS-era workflows to NERIS-ready reporting — without replacing your CAD or full records system. Import dispatch data, complete guided incident reports, and catch problems before they become rejected submissions.
The challenge
As national reporting moves to API-enabled, higher-quality emergency data, departments still struggle with duplicate entry, irrelevant form fields, and rejections discovered only after submission. BoxAlarm sits between your dispatch export and NERIS — helping you test safely, train crews, and improve data quality before go-live.
Import CAD or dispatch exports and prefill time, location, and unit response data so reporting officers finish reports faster with less retyping.
Catch illogical timestamps, missing unit IDs, and incomplete fire modules early — with plain-language guidance officers can fix without calling IT.
Fire chiefs and QA reviewers see readiness dashboards, submission outcomes, and an audit trail for accreditation, compliance, and public records requests.
Capabilities
BoxAlarm is an incident reporting and integration module — not a full CAD or RMS replacement. It focuses on onboarding, import, guided capture, quality review, and sandbox testing so your department can transition without disrupting daily operations.
Set up your NERIS entity ID, stations, apparatus, and enrollment status. Know when you're sandbox-ready or approved for production.
Upload CAD or dispatch exports from a simple template. See which rows are ready, blocked, or need correction before an incident is created.
Only the forms that matter for each call — fire, medical, hazmat, rescue, and more — appear based on the incident type your officer selects.
Run validation, read clear fix-it messages, and block submission until critical issues are resolved. QA can preview the report before it goes anywhere.
Track accepted and rejected submissions, validation trends, and a data quality score — so leadership can assess NERIS transition readiness at a glance.
Test connectivity and submissions in a safe sandbox environment before production. Every credential change and submission is logged for accountability.
How it works
Admins enter entity details, stations, and units, then enroll with your vendor Client ID to authorize sandbox reporting.
IT uploads a dispatch export. Valid rows become pre-filled incident drafts; bad timestamps are flagged before anyone starts typing.
Reporting officers fill in only the relevant sections, run quality checks, and clear issues with guidance they can act on immediately.
QA previews the report, submits to the NERIS sandbox, and tracks acceptances, rejections, and resubmits — with a full audit trail.
Walk through the full pilot demo: onboard a department, import dispatch data, complete a report, fix a quality issue, and submit to the sandbox.
BoxAlarm is NERIS-ready and NERIS-aligned — not an officially NERIS-certified product. Sandbox-first testing; production reporting requires department and vendor approval.