Firefighters spend too long on admin
Import CAD or dispatch exports and prefill time, location, and unit response data so reporting officers finish reports faster with less retyping.
BoxAlarmby Ardolex
Effortless NERIS compliance—from the front line to the Chief’s desk.
BoxAlarm streamlines incident reporting so officers close calls in minutes and leadership gets data they can actually trust.
Dispatch fields prefilled from import
Officers type less on every call.
Guided forms by incident type
Only the sections that apply.
Fix first, submit second
Blocking issues stop bad submissions.
The challenge
NERIS raises the bar. Your crews shouldn't feel it at the keyboard.
As national reporting moves to API-enabled, higher-quality emergency data, departments still struggle with duplicate entry, irrelevant form fields, and rejections discovered only after submission. BoxAlarm sits between your dispatch export and NERIS — helping you test safely, train crews, and improve data quality before go-live.
Rejections waste everyone's time
Catch illogical timestamps, missing unit IDs, and incomplete fire modules early — with plain-language guidance officers can fix without calling IT.
Leadership needs proof, not promises
Fire chiefs and QA reviewers see readiness dashboards, submission outcomes, and an audit trail for accreditation, compliance, and public records requests.
Capabilities
Everything your department needs to get NERIS-ready — nothing you don't.
BoxAlarm is an incident reporting and integration module — not a full CAD or RMS replacement. It focuses on onboarding, import, guided capture, quality review, and NERIS submission so your department can transition without disrupting daily operations.
Department Onboarding
Set up your NERIS entity ID, stations, apparatus, and enrollment status. Know when you're connected and ready to report to NERIS.
Dispatch Import
Upload CAD or dispatch exports from a simple template. See which rows are ready, blocked, or need correction before an incident is created.
Guided Incident Reports
Only the forms that matter for each call — fire, medical, hazmat, rescue, and more — appear based on the incident type your officer selects.
Quality Checks Before Submit
Run validation, read clear fix-it messages, and block submission until critical issues are resolved. QA can preview the report before it goes anywhere.
Chief & QA Dashboard
Track accepted and rejected submissions, validation trends, and a data quality score — so leadership can assess NERIS transition readiness at a glance.
Secure NERIS Data Exchange
Submit through a NERIS V1 Data Exchange Compatible connection. Every credential change and submission is logged for accountability.
How it works
A path every role on your team can follow.
Get your department set up
Admins enter entity details and the Integration ID from their Ardolex welcome packet — never a secret — then request NERIS access.
Bring dispatch data in
IT uploads a dispatch export. Valid rows become pre-filled incident drafts; bad timestamps are flagged before anyone starts typing.
Officers complete & fix reports
Reporting officers fill in only the relevant sections, run quality checks, and clear issues with guidance they can act on immediately.
Review, submit & track outcomes
QA previews the report, submits to NERIS, and tracks acceptances, rejections, and resubmits — with a full audit trail.
See how your department reports to NERIS.
A short walkthrough: onboard, import dispatch data, finish a report, and submit to NERIS.
NERIS V1 Data Exchange Compatible Production reporting is enabled per department once your department and Ardolex approve it.